Privacy & Cookie Policy

Who We Are

Vero Safety Solutions is a health, safety, and environmental consultancy operating internationally. We provide consulting, training, and advisory services across multiple sectors.

This policy explains how we collect and use personal information when you visit our website at verosafetysolutions.com (and any associated domains), and when you contact us or book a call through our website.

If you have any questions about this policy or how we handle your data, contact us at: support@verosafetysolutions.com

Information We Collect

We collect personal information in the following ways:

Information you give us

• When you book a call or consultation via our scheduling link, the third-party scheduling provider (Google Calendar) collects your name, email address, and any details you provide in the booking form.
• When you contact us by email, we receive your name, email address, and the content of your message.

Information collected automatically

• Standard web server logs may include your IP address, browser type, operating system, referring URLs, and pages visited. These are retained briefly for security and diagnostic purposes and are not used to identify individuals.
• If we use analytics tools on this site, we will collect anonymised or aggregated data about how visitors use the website: which pages are visited, how long they stay, and how they navigate. We do not use tools that track individuals across websites without consent.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and booking requests
• Provide the consulting, training, or advisory service you have requested
• Maintain records of our client engagements where required
• Monitor and improve the performance and security of this website

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited marketing emails.

Our legal basis for processing your personal data is our legitimate interest in responding to your enquiry, or, where applicable, the performance of a contract with you.

Third-Party Services

This website uses a small number of third-party services:

Cookies

Cookies are small text files stored on your device when you visit a website. This website uses a minimal number of cookies.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of this website. Most browsers allow you to refuse cookies or delete existing ones: check your browser's help documentation for instructions.

Data Retention

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law. Enquiry and booking information is typically retained for up to two years unless an ongoing client relationship requires longer retention. You can request deletion of your data at any time.

Your Rights

Under UK and EU data protection law (GDPR), you have the right to:

• Access: request a copy of the personal data we hold about you
• Rectification: ask us to correct inaccurate or incomplete data
• Erasure: request that we delete your personal data
• Restriction: ask us to restrict how we process your data
• Portability: request your data in a structured, machine-readable format
• Object: object to processing based on legitimate interests

To exercise any of these rights, contact us at support@verosafetysolutions.com. We will respond within 30 days. If you are unsatisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.