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 Incident Investigations

When an Incident Happens, You Need Answers You Can Trust

When serious incidents happen, organisations need clear answers, practical findings, and confidence in what happens next.

We help organisations understand what happened, identify underlying causes, and prevent repeat incidents through clear corrective action.

This support is confidential, operationally focused, and grounded in real forensic investigation experience.

Confidential support. Fast response.

Led by Investigation Experience

Trusted in High-Risk Environments Where Failure Has Consequences

This work is led by Peter McNair (CFIOSH), a forensic investigator with operational experience across aviation, oil and gas, construction, and high-risk industrial environments.

His background includes major incident investigations, operational recovery environments, forensic root cause analysis, and expert advisory support.

Experience includes:

  • Air and sea recovery investigations

  • Forensic root cause and systems analysis

  • High-risk operational environments

  • Regulatory and leadership advisory support

  • Expert witness and formal investigation input

  • Royal Air Force operational background

This is practical investigation experience in environments where getting it wrong has serious consequences.

Most investigations fail to prevent repeat incidents.
Safety professionals reviewing incident details on-site

When This Support Is Needed

This support is typically required when:

  • A serious incident or near miss has occurred

  • Investigations are not providing clear answers

  • Repeat incidents continue occurring

  • Regulators, insurers, or leadership require clarity

  • Corrective actions are not being sustained

  • Operational confidence has been affected

Team conducting incident investigation at workplace

Why Investigations Often Fail

Many investigations stop at surface-level reporting.

Common problems include:

  • Root causes not fully identified

  • System-level failures being missed

  • Findings not translating into operational change

  • Recommendations lacking implementation ownership

  • Reports completed without sustained corrective action

This approach focuses on what actually happened and what must change operationally.

Site team discussing findings after workplace incident

What We Do

We investigate how incidents occur in real operational environments — not just how they appear in reports.

This includes:

  • Forensic root cause and systems analysis

  • Identification of operational breakdowns

  • Review of procedural versus actual execution

  • Corrective action recommendations

  • Leadership and operational review support

  • Practical prevention-focused findings

We focus on what actually happened and what needs to change.

How the Investigation Process Works

Our process focuses on understanding what happened, identifying why, and ensuring it is addressed.

Understanding the Incident

  • Review contributing operational factors

  • Identify immediate and underlying causes​

Identifying System Failures

  • Analyse gaps between procedure and execution

  • Review leadership, communication, and operational controls

Preventing Recurrence

  • Practical corrective recommendations

  • Support for sustainable implementation

  • Operational improvement guidance

Why This Approach Works

Many investigations produce reports. Fewer produce operational change.

This approach focuses on:

  • Real operational conditions

  • System-level understanding

  • Practical implementation

  • Sustainable corrective action

  • Prevention of repeat incidents

Typical Outcomes

Organisations typically gain:

  • Clear understanding of contributing causes

  • Better operational visibility

  • Stronger corrective actions

  • Reduced likelihood of recurrence

  • Improved leadership confidence

  • More effective operational learning

Looking to strengthen operational systems before incidents occur?

Explore our Consulting Services.

Need Clarity After an Incident?

If you're dealing with a serious incident, recurring operational issues, or investigation findings that are not leading to improvement, we can help you understand what needs to change.

© 2026 Vero Safety Solutions. All rights reserved.

Practical health and safety, built for real operations.


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